+1 (747) 243 263924/7 Support Center
Shipping and Delivery Policy
Effective Date: 05/02/2025
1. Shipping Policy
- We process and ship orders within 4 business days after receiving payment.
- Orders are shipped via Delivery and estimated delivery times vary based on location.
- Shipping costs are calculated at checkout and depend on the shipping method and destination.
- We do not ship to P.O. boxes or restricted locations.
2. Delivery Timeframes
- Standard Shipping: 5-7 business days
- Expedited Shipping: 7-8 business days
- International Shipping: 12-15 business days (subject to customs clearance)
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment through our website or the carrier's website.
4. Delayed or Lost Shipments
- We are not responsible for delays caused by carriers, weather, or customs processing.
- If your order is delayed beyond the estimated delivery time, please contact us at info@soulnourish naturalscom .
- Lost shipments will be investigated, and replacements or refunds will be issued at our discretion.
5. International Shipping
- Customers are responsible for customs duties, taxes, and import fees.
- Delivery times may vary due to international shipping regulations and customs clearance.
6. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, contact us within 3 days with photos of the item and packaging.
- We will arrange a replacement or refund as per our return policy.
7. Contact Us
For any shipping or delivery inquiries, please contact us at:
info@soulnourish naturalscom
8735 Dunwoody Place STE R Dunwoody, GA 30350